01
Accounts & sign-in
Invitations, passwords, and getting into your account.
01Join with your invitationAssessly is invite-only. Here is how to accept an invitation, and what to do when the link misbehaves.02Reset your passwordPassword resets are code-based: request a code, verify it, set a new password.03Delete your accountAccount deletion is self-serve from settings, confirmed with your password.
02
Taking assessments
Getting in, staying connected, and submitting on exam day.
04You can't enter an assessmentEntry windows, access lists, browser checks. Work down this list.05Your camera or microphone check keeps failingFix browser permissions and busy devices so pre-flight lets you through.06If your laptop dies or the connection dropsThree autosave layers, a resumable session, and a server-side timer.07Fullscreen and the three-strike ruleThe one monitoring rule that acts automatically, and how not to trip it.08What to write in the explanation boxThe explanation is half of dual scoring. Here's what it's graded on.09Submitting your workRun is not submit. There is one final submit for the whole assessment.
03
Scores & results
Where results live, how to read them, and how reattempts count.
10Your result still says evaluatingGrading runs in the background after submit. Here's the normal flow and when to act.11Reading your resultScore composition, per-problem feedback, and the study recommendations.12Why correct options aren't shownResults show your answer and its points, never the answer key.13How reattempts are scoredBest, latest, or average. The instructor picks the policy per assessment.
04
Integrity & proctoring
What monitoring records, and what to do about a flag.
14What proctoring actually recordsCounts and hashes, not recordings, and you see the full list before you start.15Appeal an integrity flagFlags are evidence for review, not automatic penalties. Here's how to contest one.16Your attempt was terminatedWhat a terminated attempt means and who decides what happens next.
05
Practice & interviews
The practice library, weekly leagues, and AI mock interviews.
17Streaks, XP and weekly leaguesHow practice progress works, and why it never touches your grades.18Start an AI mock interviewResume, job description, focus, and the conditions that make the voice session work.19Your interview wasn't scoredToo-short sessions, failed evaluations, and how to retry without redoing the interview.
06
For instructors & admins
Authoring, live exams, and reviewing what comes back.
20Create your first assessmentThe four-step builder, from basics to publish.21Give a student more timeTime limits, late-join grace, and extending a deadline mid-attempt.22A student says they can't enterThe instructor-side checklist for entry problems.23Read the integrity reportWhere the evidence lives on a submission and how severity is decided.24Override a scoreReplace any automatic score, with a reason, on the record.25Get students onto the platformInvitations, CSV bulk import, and enrollment codes, usually combined.26Plan usage and the AI allowanceWhat's metered, where to watch it, and what never gets blocked.
Can't find it? Write to us through the contact page, we read every message. For conceptual guides, the documentation explains how the platform itself works.