You can't enter an assessment
In short
Entry is controlled by the assessment's window and its access settings. One of these is almost always the reason.
Check, in order
- 01The window: every assessment opens and closes at set times, and no one can enter after the close. If faculty set a late-join grace, you can still enter within that many minutes of the opening time; your timer starts when you join.
- 02Access: class-based assessments require you to be in an assigned class. Roster assessments require the one-time invite link emailed to you.
- 03The browser: use a recent Chrome, Edge, or Firefox, or Safari 15 or newer. In-app browsers (links opened inside chat or email apps) are blocked, so open the link in a real browser.
- 04System checks: pre-flight tests your network stability, fullscreen support, and local storage. Fix whatever it names and run the checks again.
- 05An attempt already open: if your earlier attempt is still live, opening the assessment again skips pre-flight and drops you back into the session.
Still stuck?
If this article didn't solve it, tell us what's happening.
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