# FAQ — Assessly

> Answers to the most common questions about Assessly: pricing, AI credits, assessments, practice, security, and more.

**URL**: https://assessly.in/faq
**Last updated**: 2026-04-17

## What this page covers

A curated knowledge base answering 40+ common questions across 8 categories:

1. Getting started
2. Pricing & billing
3. AI evaluation & credits
4. Assessments & practice
5. Institutions & instructors
6. Students
7. Security & privacy
8. Platform & support

## Top questions

- **What is Assessly?** An AI-powered code evaluation platform that scores both code correctness (via sandboxed execution) and explanation clarity (via AI grading).
- **Is there a free tier?** Yes — up to 30 students, 200 AI credits/month, 5 assessments, 500 code executions. No card required.
- **What is an AI credit?** One AI credit = one AI-graded explanation. Running code through the sandbox does not consume credits.
- **How accurate is the AI grader?** Calibrated to within ~8% of human instructors; overrides available on every submission.
- **Which languages are supported?** 20+ — Python, JavaScript, TypeScript, Java, C, C++, C#, Go, Rust, Ruby, Kotlin, Swift, PHP, R, and more.
- **Can I switch plans?** Yes. Upgrades apply instantly; downgrades at period end.
- **How is my data protected?** TLS in transit, AES at rest, Row-Level Security for per-tenant isolation, sandbox isolation for code execution.
- **How do I get support?** hello@assessly.in, the in-app widget, or the Help Center.

## Related

- [Pricing](/pricing)
- [Help Center](/help-center)
- [Contact](/contact)
- [Security](/security)
- [Docs](/docs)