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Customer success

Location: Karnataka, with travel

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About Assessly

Assessly builds Blumvo, where students learn by doing and colleges teach, test and place them. We also research what helps students learn, and publish what we find.

About the team

Customer success looks after each college that uses Blumvo. A college adds a whole batch of students at once, and a test or a drive cannot fail on the day.

About the role

We need someone who sets each college up well, and is there when it matters.

What you will do

  • Set up each college: its classes, students, faculty and first drive.
  • Train faculty and placement staff.
  • Be the person a college calls, and follow each question to its answer.
  • Visit placement cells and faculty.
  • Tell engineering what colleges keep asking for.

Your first months

  1. Learn Blumvo as a student, a faculty member and a placement officer.
  2. Set up a college with us, from its first class to its first drive.
  3. Run the next college’s setup and training yourself.

You may be a good fit if you

  • Have worked with colleges, schools or customers
  • Stay calm when several things go wrong at once
  • Explain software patiently, in person and on the phone
  • Keep track of every promise you make

Strong candidates may also have

  • Experience in a placement cell or a training team
  • Kannada
  • Experience running online tests

How we hire

  1. ApplySend links to your work and answer a few questions about the role.
  2. A first conversationIf there is a fit, we talk about the work, your experience and what you want to do next.
  3. Real workSet up a sample college and walk us through its first drive. Then a longer conversation about it.
  4. An offerIn writing, with everything we agreed.

Logistics

Where you work: In Karnataka, with travel to colleges.

Education: No degree needed. Your work and your answers count for more than where you studied.

Type: Full-time. When no role is open for your kind of work, we sometimes work with people on a contract.

Apply even if you do not meet every point. Few people match every line of a list like this. If you can show work like it, we would like to hear from you.

Stay safe from job scams. We write to you only from an address ending in @assessly.in. We never ask for money, a deposit or bank details at any stage of hiring.

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